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Delivery

Do you deliver to PO Boxes and Parcel Lockers?

We sure do - just place your PO Box or Parcel Locker address in the shipping section when checking out!

How long does delivery take in Australia

Delivery times may vary depending on where you live and a few other factors. You can check the Australia Post delivery estimator for a rough idea of delivery time to you. Keep in mind these time frames do exclude order processing time.

Where will my parcel be delivered?

We will deliver to the address you provide when placing your order. If by chance the details are incorrect or incomplete and NEXLETICA has to resend a parcel you may be liable for this expense. Please double check your details!If we haven't dispatche

Do I need to be home to receive my delivery?

Our deliveries will require a signature. If you aren’t home  your package will be taken to your local post office to collect. If you do opt for a ‘safe drop’ option or have ‘authority to leave’ in place for your address NEXLETICA will not be liable f

My tracking says delivered but I haven't received my order?

Our orders do require a signature on delivery unless the recipient has opted for the 'safe drop' option. If this option has been enabled NEXLETICA is not liable for the package. If you did not authorize to 'leave in a safe place' and your tracking is